Refurbished Systems Warranty/Return Policy

We at Rajratan Sales Corporation pride ourselves on providing the best customer experience by offering quality products and services. If for some reason you are not completely satisfied with your refurbished system, we would like the opportunity to work with you to resolve your issues and ensure that your experience with Rajratan Sales Corporation leaves you delighted. In the event that you still wish to return your system, here are a few things you should know: 

“Rajratan Sales CorporationWarranty/Return Policy”

  • All the products are coming with 21 days warranty or returnpolicy from date of invoice.
  • If your product is defective,Rajratan Sales Corporation willreplace the same product to you.
  • A Credit ReturnAuthorization i.e. CRA will be required! All Shipments without a pre-authorizedCRA# will be returned. Call +91 9822820821 for CRA and return information.
  • Restocking/Return Fees: Restocking fee of 20% may be charged onhardware, accessories, peripherals, parts and unopened software still inits/their sealed package, and on software that has not been downloaded if thesoftware is delivered electronically. No returns or refunds will be made foritems that are special ordered for you or for unusual custom configurations ofsystems.
  • Shipping Charges; Taxes; Title; Risk of Loss. Shipping andhandling are additional unless otherwise expressly indicated at the time ofsale. Loss or damage that occurs during shipping by a carrier selected by us isour’s responsibility. Loss or damage that occurs during shipping by a carrierselected by you is your responsibility.
  • You must notify Rajratan Sales Corporation within 3 days of thedate of your invoice or acknowledgement if you believe any part of your purchaseis missing, wrong or damaged.
  • Unless you provide Rajratan Sales Corporation with a valid andcorrect tax exemption certificate applicable to your purchase of Product andthe Product ship-to location, you are responsible for sales and other taxesassociated with the order. Shipping dates are estimates only. Title to softwarewill remain with the applicable licensor(s).
  • It is important that you return everything on your system order,and that it is in its original packaging.
  • If you wish to return an electronic device that stores anypersonal information, please ensure that   you have removed all such personal information from the device prior toreturning. Rajratan Sales Corporation shall not be liable in any manner for anymisuse or usage of such information.”
  • We will credit your account for the price of the system minusshipping and handling.

What if I am having technical issues with my system?

Rajratan Sales Corporation makes it easy to resolve your technical issues through our service and support. Every Rajratan Sales Corporation system comes with: